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Career Development

Assertiveness And Self-Confidence Training (001)

Self-confident and assertiveness are two skills that are crucial for success in life. If you don"t feel worthy, and/or you don"t know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits to your participants in their professional and personal lives.

The Assertiveness And Self-Confidence workshop will give participants an understanding of what assertiveness and self-confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives. These skills will encompass many aspects of your participant"s lives and have a positive effect on all of them.

Workshop Objectives:
• Define assertiveness and self-confidence, and list the four styles of communication
• Describe the types of negative thinking, and how one can overcome negative thoughts
• Explain the difference between listening and hearing.
• Define the importance of goal setting, and practice setting SMART goals for assertive behavior
• Utilize methodologies for understanding your worth -- and the use of positive self-talk
• List reasons why a pleasing appearance and body language are critical for creating a strong first impression
• Practice sending positive communications phrased as “I-Messages”
• Practice strategies for gaining positive outcomes in difficult interpersonal situations.

Assertiveness And Self-Confidence Course Outline:
Module One: Getting Started

Workshop Objectives
Module Two: What Does Self-Confidence Mean To You?
What is Assertiveness?
What is Self-Confidence?
The Four Styles
Module Three: Obstacles to Our Goals
Types of Negative Thinking
Case Study
Personal Application
Module Four: Communication Skills
Listening and Hearing: They Aren"t the Same Thing
Asking Questions
Body Language
Module Five: The Importance of Goal Setting
Why Goal Setting is Important
Setting SMART Goals
Our Challenge to You
Module Six: Feeling the Part
Identifying Your Worth
Creating Positive Self-Talk
Identifying and Addressing Strengths and Weaknesses

Module Seven: Looking the Part
The Importance of Appearance
The Role of Body Language
First Impressions Count!
Module Eight: Sounding the Part
It"s How You Say It
Sounding Confident
Using "I" Messages
Module Nine: Powerful Presentations
What to Do When You"re on the Spot
Using STAR To Make Your Case
Module Ten: Coping Techniques
Building Rapport
Expressing Disagreement
Coming to Consensus
Module Eleven: Dealing with Difficult Behavior
Dealing with Difficult Situations
Key Tactics
Module Twelve: Wrapping Up

  • Assertiveness And Self-Confidence opening video
  • Assertiveness And Self- Confidence Course
  • Closing video
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: Forever